Software Support
Software maintenance packages to keep machine and office software up-to-date and running
We offer you the complete range of the most modern CAD/CAM support: from telephone hotline and remote support through update and extension programmes right up to workshops and expert dialogs.
Software is an essential part of GLDMA machines. In a constantly changing tech landscape, software requires regular maintenance and adjustments to business requirements over time. As a result, KRRASS is dedicated to continuously improving machine PC software as well as factory and office software solutions according to the latest trending technologies.
Included in the Care benefits
- Remote Service Support up to 12/5 for CAD/CAM, System software version and offline software
- Immediate working on reported software problems for business critical areas of application
- Guaranteed availability of product specialists within the agreed reaction time
- Phone support
- Remote desktop support
- Service request upload
- Bug fixes
- Critical Issue solving / hot fixes
- Phone support
- Perfective updates / new features in CAM & Tulus software*
- Software updates by GLDMA**
- Access to our Accurl organised expert teams with Workshops, Dialogs and experience exchange programmes
**Except for CAM software, where updates are done by a customer
Do you want more specific information? We’ll reach to you as soon as we can
Our Services
- Technical Support
- Maintenance
- Spare Parts
- Trainings
- Software Support
- Warranty Extensions